Thank you for choosing to take part in this survey! At PDSA we are always aiming to improve the services we provide so we really want to find out more about people like you and what is of interest to you. This survey should take no more than 3 minutes to complete; all information will be completely confidential and will only be used for research purposes. Don’t forget to click SUBMIT at the end when you’re done!

	Please select your age group:
	Under 16
	16-24
	25-34
	35-44
	45-54
	55-64
	65-74
	75+

Sorry! Unfortunately, you do have to be 16 or older to take part in this survey. We thank you for your continued support of PDSA and we welcome any general feedback via our contact page: http://www.pdsa.org.uk/contact-us

	Please select your gender:
	Male
	Female

	What was the main reason for your visit to the PDSA website today?
	I am looking for information on caring for my pet
	I am looking for information on PDSA vet services
	I want to find out whether I am eligible for PDSA vet services
	I want to make a donation
	I want to find out more about PDSA’s cause
	I am looking to shop in the PDSA online store or MyVetStore
	I am looking for information on careers / apprenticeships
	I am looking for information on ways to get involved (e.g. events, volunteering or fundraising)
	I am looking for PDSA contact information
	I am looking for my nearest PDSA hospital
	I am looking for my nearest PDSA charity shop
	I am looking for information on PDSA pet insurance
	I am doing research for work / school / university
	Other

	If 'Other', please write in:

	We are interested in finding out more about your online shopping habits. Which of the following types of products have you purchased online in the past year? Select all that apply.
	Pet Products (e.g. Food, Toys, Accessories, Flea/Worm Treatments, Pet Insurance)
	Homeware (e.g. Furniture, Dinner Sets, Food Hampers)
	Seasonal Products (e.g. Christmas Cards, Calendars)
	Second hand items (e.g. on eBay or online charity shops)
	Gardening products (e.g. seeds, bulbs, container plants)
	None of these

	We are looking at launching a new PDSA online shop. How likely would you be to buy the following items from a PDSA online shop?
		Not at all likely		Not very likely		Somewhat likely		Very likely		Extremely likely
	Pet Products	Pet Products Not at all likely		Pet Products Not very likely		Pet Products Somewhat likely		Pet Products Very likely		Pet Products Extremely likely
	Homeware Products	Homeware Products Not at all likely		Homeware Products Not very likely		Homeware Products Somewhat likely		Homeware Products Very likely		Homeware Products Extremely likely
	Seasonal Products (e.g. Christmas Cards)	Seasonal Products (e.g. Christmas Cards) Not at all likely		Seasonal Products (e.g. Christmas Cards) Not very likely		Seasonal Products (e.g. Christmas Cards) Somewhat likely		Seasonal Products (e.g. Christmas Cards) Very likely		Seasonal Products (e.g. Christmas Cards) Extremely likely

	How much more or less likely would you be to consider buying products from PDSA online knowing that you would be supporting our cause?
	Much less likely
	A little less likely
	Neither more nor less likely
	A little more likely
	Much more likely

	In the past 12 months, have you supported PDSA in any of the following ways?
	Used PDSA services as a client, e.g. taken my pet to a Pet Hospital
	Shopped in a PDSA charity shop
	Bought a PDSA raffle ticket
	Volunteered for PDSA
	Gave a regular donation, e.g. by direct debit
	Gave one-off donation, e.g. by text donate
	Donated goods to a PDSA charity shop
	None of these

	Which types of pets, if any, do you currently own?
	Cat
	Dog
	Rabbit
	Small Furry e.g. gerbil, hamster, mice
	Other
	None

	Do you have any further comments about your visit to the PDSA website?

Thank you for your time. Please click ‘Submit’ below to finish the survey.